:root{--ink:#16232e;--ink-soft:#5a6b7b;--ink-faint:#8fa0af;--paper:#eef2f5;--card:#ffffff;--line:#e3e9ee;--brand-1:#14a49a;--brand-2:#0f766e;--brand-3:#073f3a;--brand:#0f766e;--brand-ink:#0a544e;--brand-soft:#e2f2f0;--brand-grad:linear-gradient(160deg,#14877e,#0f766e 42%,#073f3a);--brand-grad-soft:linear-gradient(135deg,#14a49a,#0f766e);--sidebar-ink:#eaf6f4;--sidebar-active:#7ef0e2;--aurora-1:#14c2b5;--aurora-2:#0d9a88;--aurora-3:rgba(126,240,226,0.85);--warn:#b45309;--warn-soft:#fdf2e2;--danger:#c02f2f;--danger-soft:#fcebeb;--ok:#178a44;--ok-soft:#e4f6ea;--info-ink:#2b4bab;--info-soft:#e9effc;--violet-ink:#5b3fa8;--violet-soft:#efe9fb;--cyan-ink:#0b6a86;--cyan-soft:#e2f2f7;--radius:12px;--shadow:0 1px 2px rgba(22,35,46,0.05),0 8px 24px -12px rgba(22,35,46,0.18)}:root[data-brand=idn]{--brand-1:#e4703a;--brand-2:#db5824;--brand-3:#2a1710;--brand:#a8451a;--brand-ink:#7c3213;--brand-soft:#fbede3;--brand-grad:linear-gradient(160deg,#5a331d,#3a2013 45%,#1c0f08);--brand-grad-soft:linear-gradient(135deg,#e4703a,#c24c1c);--sidebar-ink:#f1edd4;--sidebar-active:#db5824;--aurora-1:#a2521f;--aurora-2:#db5824;--aurora-3:rgba(241,237,212,0.55)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Segoe UI,system-ui,-apple-system,Arial,sans-serif;background:var(--paper);color:var(--ink);font-size:14.5px;line-height:1.55}a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}.shell{display:flex;min-height:100vh}.sidebar{width:232px;flex-shrink:0;background:var(--brand-grad);color:var(--sidebar-ink);display:flex;flex-direction:column;position:-webkit-sticky;position:sticky;top:0;height:100vh;overflow-y:auto}.sidebar .wordmark{padding:22px 22px 4px;display:block}.sidebar .wordmark img{display:block;width:132px;height:auto}.sidebar .tagline{font-size:11px;color:rgba(255,255,255,.55);padding:0 22px 18px;letter-spacing:.4px}.sidebar .group{font-size:10.5px;text-transform:uppercase;letter-spacing:1.2px;color:rgba(255,255,255,.45);padding:16px 22px 6px}.sidebar a.nav{display:flex;align-items:center;justify-content:space-between;color:rgba(255,255,255,.82);padding:8px 22px;font-size:14px;border-left:3px solid transparent}.sidebar a.nav:hover{background:rgba(255,255,255,.08);text-decoration:none;color:#fff}.sidebar a.nav.active{background:rgba(255,255,255,.14);border-left-color:var(--sidebar-active);color:#fff;font-weight:600}.sidebar .nav .count{background:rgba(255,255,255,.18);border-radius:999px;font-size:11px;padding:1px 8px}.sidebar .nav .count.hot{background:#ff8d8d;color:#4d0f0f;font-weight:700}.sidebar .foot{margin-top:auto;padding:16px 22px 20px;font-size:12.5px;color:rgba(255,255,255,.65)}.sidebar .foot b{color:#fff;display:block;font-size:13px}.sidebar .foot form{margin-top:8px}.sidebar .foot button{background:rgba(255,255,255,.14);color:#fff;border:none;padding:6px 14px;border-radius:8px;font-size:12.5px;cursor:pointer}.sidebar .foot button:hover{background:rgba(255,255,255,.24)}.content{flex:1 1;min-width:0;padding:26px 30px 70px}.content-narrow{max-width:760px}.page-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px;gap:12px;flex-wrap:wrap}.page-head h1{font-size:21px;letter-spacing:-.2px}.page-head .sub{color:var(--ink-soft);font-size:13px;margin-top:2px}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:20px 22px;margin-bottom:16px;box-shadow:var(--shadow)}.card h2{font-size:15px;margin-bottom:12px;letter-spacing:-.1px}.table-card{padding:0;overflow:hidden}table.list{width:100%;border-collapse:collapse}table.list th{text-align:left;font-size:10.5px;text-transform:uppercase;letter-spacing:.8px;color:var(--ink-soft);background:#f4f7f9;padding:10px 14px;border-bottom:1px solid var(--line)}table.list td{padding:11px 14px;border-bottom:1px solid #eef2f5;vertical-align:top}table.list tr:last-child td{border-bottom:none}table.list tr.rowlink:hover{background:#f2f9f8}.tno{font-family:Consolas,monospace;font-size:12.5px;white-space:nowrap}.muted{color:var(--ink-soft);font-size:13px}.faint{color:var(--ink-faint);font-size:12px}.num{text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.stat-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));grid-gap:12px;gap:12px;margin-bottom:18px}.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px;box-shadow:var(--shadow)}.stat .k{font-size:11px;text-transform:uppercase;letter-spacing:.8px;color:var(--ink-soft)}.stat .v{font-size:30px;font-weight:800;letter-spacing:-1px;margin-top:2px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.stat.hot{background:linear-gradient(135deg,#fff3f3,#fde5e5);border-color:#f2c6c6}.stat.hot .v{color:var(--danger)}.stat.warm{background:linear-gradient(135deg,#fff9ef,#fdf0da);border-color:#eeD8b0}.stat.warm .v{color:var(--warn)}.stat.brand{background:var(--brand-grad-soft);border-color:transparent}.stat.brand .k{color:rgba(255,255,255,.8)}.stat.brand .v{color:#fff}.chip{display:inline-block;padding:2.5px 10px;border-radius:999px;font-size:11px;font-weight:700;letter-spacing:.3px;white-space:nowrap}.st-NEW{background:var(--info-soft);color:var(--info-ink)}.st-ESCALATE{background:var(--warn-soft);color:var(--warn)}.st-ONSITE{background:var(--violet-soft);color:var(--violet-ink)}.st-PROGRESS{background:var(--brand-soft);color:var(--brand-ink)}.st-WAITING{background:#f2ecdc;color:#7d6512}.st-RESOLUTION{background:var(--ok-soft);color:var(--ok)}.st-VERIFY{background:var(--cyan-soft);color:var(--cyan-ink)}.st-CLOSED{background:#e9edf1;color:var(--ink-soft)}.st-CANCEL{background:#f0e9e9;color:#7a5252}.sv-L0{background:var(--danger);color:#fff}.sv-L1{background:var(--danger-soft);color:var(--danger)}.sv-L2{background:var(--warn-soft);color:var(--warn)}.sv-L3{background:var(--info-soft);color:var(--info-ink)}.sv-L4{background:#e9edf1;color:var(--ink-soft)}.tt-INCIDENT{background:var(--danger-soft);color:var(--danger)}.tt-REQUEST{background:var(--info-soft);color:var(--info-ink)}.tt-COMPLAINT{background:var(--warn-soft);color:var(--warn)}.tt-INQUIRY{background:var(--cyan-soft);color:var(--cyan-ink)}.tt-SUGGESTION{background:var(--violet-soft);color:var(--violet-ink)}.act-chip,.src-chip{background:#eef2f5;color:var(--ink-soft);font-weight:600}.act-chip{margin-left:4px}label.f{display:block;margin-bottom:13px}label.f span{display:block;font-size:12px;font-weight:600;color:var(--ink-soft);margin-bottom:4px}input[type=date],input[type=email],input[type=number],input[type=password],input[type=text],select,textarea{width:100%;padding:9px 12px;border:1.5px solid var(--line);border-radius:9px;font:inherit;background:#fbfcfd;color:var(--ink);transition:border-color .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand-1);box-shadow:0 0 0 3px rgba(14,165,164,.18);background:#fff}.frow{display:flex;gap:14px;flex-wrap:wrap}.frow>label.f{flex:1 1;min-width:150px}.btn,button{display:inline-block;font:inherit;font-weight:600;font-size:14px;padding:9px 20px;border-radius:9px;border:1px solid transparent;cursor:pointer;background:var(--brand-grad-soft);color:#fff;box-shadow:0 2px 8px -2px rgba(13,131,120,.45)}.btn:hover,button:hover{filter:brightness(1.06);text-decoration:none}button:disabled{opacity:.55;cursor:default}.btn-quiet{background:#fff;color:var(--ink);border-color:var(--line);box-shadow:none}.btn-quiet:hover{background:#f1f5f7;filter:none}.btn-danger{background:linear-gradient(135deg,#d9534f,#b02a2a)}.btn-small{padding:5px 14px;font-size:13px}.error{background:var(--danger-soft);color:var(--danger);border:1px solid #efc7c7;border-radius:9px}.error,.notice{padding:9px 13px;margin-bottom:12px;font-size:13.5px}.notice{background:var(--brand-soft);color:var(--brand-ink);border:1px solid #c3e5e0;border-radius:9px}.filters{display:flex;gap:10px;margin-bottom:14px;flex-wrap:wrap;align-items:center;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:10px 14px;box-shadow:var(--shadow)}.filters input,.filters select{width:auto;min-width:140px}.filters .filter-sel{min-width:200px}.filters .filter-sel input{width:100%}.section-split{display:flex;align-items:center;gap:14px;margin:34px 0 12px;scroll-margin-top:20px;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:1.4px;color:var(--brand-ink)}.section-split:after{content:"";flex:1 1;height:2px;border-radius:2px;background:linear-gradient(90deg,var(--brand-1),transparent);opacity:.5}.form-card{position:relative;overflow:hidden;padding-top:24px}.form-card:before{content:"";position:absolute;top:0;left:0;right:0;height:4px;background:var(--brand-grad-soft)}.tab-row{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}.tab{padding:6px 15px;border-radius:999px;font-size:13px;font-weight:600;background:var(--card);border:1px solid var(--line);color:var(--ink-soft)}.tab:hover{text-decoration:none;border-color:var(--brand-1);color:var(--brand-ink)}.tab.active{background:var(--brand-grad-soft);border-color:transparent;color:#fff}.as-IN_USE{background:var(--ok-soft);color:var(--ok)}.as-SPARE{background:var(--info-soft);color:var(--info-ink)}.as-REPAIR{background:var(--warn-soft);color:var(--warn)}.as-RETIRED{background:#e9edf1;color:var(--ink-soft)}.prob-chip{background:var(--danger-soft);color:var(--danger)}.prob-chip:hover{text-decoration:none;filter:brightness(.96)}.sselect{position:relative}.sselect input[type=text]{padding-right:28px}.sselect-caret{position:absolute;right:11px;top:50%;transform:translateY(-50%);color:var(--ink-faint);pointer-events:none;font-size:11px}.sselect-panel{position:absolute;z-index:60;top:calc(100% + 4px);left:0;right:0;min-width:200px;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:0 12px 32px -8px rgba(22,35,46,.28);max-height:260px;overflow-y:auto;padding:4px}.sselect-opt{padding:7px 10px;border-radius:7px;cursor:pointer;font-size:13.5px}.sselect-opt.hi{background:var(--brand-soft);color:var(--brand-ink)}.sselect-opt.sel{font-weight:700}.sselect-none{padding:10px 12px;color:var(--ink-faint);font-size:13px}.asset-panel{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));grid-gap:10px 18px;gap:10px 18px;margin:-2px 0 14px;padding:13px 16px;background:var(--brand-soft);border:1px solid #bfe3de;border-radius:10px;font-size:13.5px}.asset-panel .ap span:first-child{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.7px;color:var(--brand-ink);opacity:.75;margin-bottom:1px}.sselect input:disabled{background:#f1f4f6;color:var(--ink-faint);cursor:not-allowed}input[type=file]{width:100%;padding:8px 10px;border:1.5px dashed var(--line);border-radius:9px;font:inherit;font-size:13px;background:#fbfcfd;color:var(--ink-soft)}input[type=file]::-webkit-file-upload-button{font:inherit;font-size:12.5px;font-weight:600;margin-right:10px;padding:4px 12px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink);cursor:pointer}input[type=file]::file-selector-button{font:inherit;font-size:12.5px;font-weight:600;margin-right:10px;padding:4px 12px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink);cursor:pointer}.att-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px;align-items:center}.att-thumb{padding:0;width:96px;height:72px;overflow:hidden;cursor:zoom-in;border:1px solid var(--line);border-radius:9px;background:#f4f7f9;box-shadow:none}.att-thumb img{width:100%;height:100%;object-fit:cover;display:block}.att-thumb:hover{filter:none;border-color:var(--brand-1)}.att-file{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);border-radius:999px;padding:5px 13px;font-size:13px;background:#fbfcfd;color:var(--ink)}.att-file:hover{text-decoration:none;border-color:var(--brand-1);background:#fff}.lightbox{position:fixed;inset:0;z-index:100;background:rgba(8,18,24,.84);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;padding:28px;cursor:zoom-out}.lightbox img{max-width:92vw;max-height:80vh;border-radius:10px;box-shadow:0 24px 70px rgba(0,0,0,.55);cursor:default;width:auto;height:auto}.lightbox-bar{display:flex;gap:18px;align-items:center;color:#dfe9ee;font-size:13.5px;cursor:default}.lightbox-bar a{color:#8ee9dd}.lightbox-bar button{padding:5px 14px;font-size:13px;background:rgba(255,255,255,.16);box-shadow:none}.detail-grid{grid-template-columns:minmax(0,1fr) 300px;grid-gap:16px;gap:16px;align-items:start}@media (max-width:980px){.detail-grid{grid-template-columns:1fr}}.ticket-title{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}.ticket-title h1{font-size:19px}.meta-list{display:flex;flex-direction:column;gap:10px}.meta-list .m span{display:block;font-size:10.5px;text-transform:uppercase;letter-spacing:.7px;color:var(--ink-faint)}.meta-list .m{font-size:13.5px}.comment{border:1px solid var(--line);border-radius:10px;padding:11px 15px;margin-bottom:10px;background:var(--card)}.comment.internal{background:#fdf9ec;border-color:#ecdcae}.comment.by-client{background:#f0f6fc;border-color:#cfe0f0}.comment .head{display:flex;justify-content:space-between;font-size:12.5px;color:var(--ink-soft);margin-bottom:5px;gap:8px;flex-wrap:wrap}.comment .internal-tag{color:var(--warn);font-weight:700;font-size:10.5px;letter-spacing:.5px}.comment .body{white-space:pre-wrap;font-size:14px}.sla-face{border:1px solid var(--line);border-radius:10px;padding:11px 14px;margin-bottom:10px}.sla-face .lbl{font-size:10.5px;text-transform:uppercase;letter-spacing:.7px;color:var(--ink-faint)}.sla-face .due{font-size:12.5px;margin-top:3px;color:var(--ink-soft)}.sla-face .act{font-weight:700;margin-top:2px;font-size:13.5px}.sla-face .delta{font-size:12px;margin-top:2px}.sla-face .delta.ok{color:var(--ok)}.sla-face .delta.bad{color:var(--danger)}.sla-met{border-color:#b8e2c6;background:var(--ok-soft)}.sla-overdue{border-color:#efc7c7;background:var(--danger-soft)}.sla-overdue .act{color:var(--danger)}.sla-running{border-color:#bfe8e4;background:var(--brand-soft)}.sla-paused{border-color:#e2d5a8;background:#faf5e3}.sla-none{opacity:.65}.overdue-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--danger);margin-right:5px;vertical-align:1px}.wait-banner{background:#faf5e3;border:1px solid #e2d5a8;color:#7d6512;border-radius:10px;padding:9px 14px;margin-bottom:12px;font-size:13.5px}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--brand-grad);position:relative;overflow:hidden}.login-aurora{position:absolute;inset:0;pointer-events:none}.login-aurora span{position:absolute;border-radius:50%;filter:blur(70px);opacity:.5;will-change:transform}.login-aurora span:first-child{width:55vmax;height:55vmax;left:-15vmax;top:-20vmax;background:radial-gradient(circle,var(--aurora-1) 0,transparent 60%);animation:aurora-a 26s ease-in-out infinite alternate}.login-aurora span:nth-child(2){width:46vmax;height:46vmax;right:-12vmax;bottom:-18vmax;background:radial-gradient(circle,var(--aurora-2) 0,transparent 62%);animation:aurora-b 32s ease-in-out infinite alternate}.login-aurora span:nth-child(3){width:30vmax;height:30vmax;left:32%;top:56%;background:radial-gradient(circle,var(--aurora-3) 0,transparent 60%);opacity:.26;animation:aurora-c 22s ease-in-out infinite alternate}@keyframes aurora-a{to{transform:translate(9vmax,7vmax) scale(1.12)}}@keyframes aurora-b{to{transform:translate(-8vmax,-6vmax) scale(1.08)}}@keyframes aurora-c{to{transform:translate(-6vmax,-9vmax) scale(1.18)}}@media (prefers-reduced-motion:reduce){.login-aurora span{animation:none}}.login-card{position:relative;z-index:1;background:rgba(255,255,255,.97);border-radius:18px;padding:40px 38px;width:400px;max-width:92vw;box-shadow:0 24px 60px -24px rgba(0,0,0,.5)}.login-card .wordmark img{display:block;width:176px;height:auto}.login-card .tag{color:var(--ink-soft);font-size:13px;margin:6px 0 24px}.empty{text-align:center;color:var(--ink-soft);padding:36px 0}.topbar{background:var(--brand-grad);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 26px;height:56px}.topbar .wordmark{display:flex;align-items:baseline;gap:10px}.topbar .wordmark img{display:block;width:104px;height:auto}.topbar .wordmark span{opacity:.6;font-weight:400;letter-spacing:.5px;font-size:12px}.topbar nav{display:flex;align-items:center;gap:16px}.topbar nav a{color:#d9edea;font-size:14px}.topbar nav a:hover{color:#fff;text-decoration:none}.topbar .who{font-size:13px;color:#bcd9d3}.topbar form button{background:rgba(255,255,255,.15);box-shadow:none;padding:6px 14px;font-size:13px;border-radius:8px}.page{max-width:1080px;margin:0 auto;padding:26px 22px 70px}.page-narrow{max-width:720px}.page-head h1{font-size:22px;font-weight:800;letter-spacing:-.4px}.card h2{display:flex;align-items:center;gap:9px}.card h2:before{content:"";width:4px;height:15px;border-radius:2px;background:var(--brand-grad-soft);flex-shrink:0}.btn,button{transition:filter .12s,background .12s,transform .05s,border-color .12s}.btn:active,button:active{transform:translateY(1px)}.btn-edit{background:var(--brand-soft);color:var(--brand-ink);border:1px solid #b5ded8;box-shadow:none;font-weight:700}.btn-edit:before{content:"\270E";margin-right:6px;font-size:12px}.btn-edit:hover{background:#d0ebe7;filter:none;text-decoration:none}.btn-row-danger{color:var(--danger);border-color:#edcaca}.btn-row-danger:hover{background:var(--danger-soft)}.editing-chip{background:var(--warn-soft);color:var(--warn);letter-spacing:.6px}.form-card.editing:before{background:linear-gradient(135deg,#e8a33d,#b45309)}input[type=date]:hover:not(:focus),input[type=email]:hover:not(:focus),input[type=number]:hover:not(:focus),input[type=password]:hover:not(:focus),input[type=text]:hover:not(:focus),select:hover,textarea:hover:not(:focus){border-color:#c3d0da}table.list td{padding:12px 14px}table.list tbody tr{transition:background .12s}table.list th{background:#f2f6f8}table.list tbody tr:hover{background:#f2f9f8}table.list tr.selected,table.list tr.selected:hover{background:var(--warn-soft)}table.list tr.selected td{border-bottom-color:#eedcb8}table.list tr.selected td:first-child{box-shadow:inset 3px 0 0 var(--warn)}.sidebar a.nav{padding:8.5px 22px}.sidebar .nav .nav-l{display:flex;align-items:center;gap:10px}.sidebar .nav svg{opacity:.75;flex-shrink:0}.sidebar a.nav.active svg{opacity:1}.timeline{position:relative;padding-left:22px}.timeline:before{content:"";position:absolute;left:7px;top:10px;bottom:10px;width:2px;border-radius:2px;background:linear-gradient(180deg,var(--brand-1),var(--line));opacity:.4}.timeline .comment{position:relative}.timeline .comment:before{content:"";position:absolute;left:-19.5px;top:16px;width:9px;height:9px;border-radius:50%;background:var(--brand-1);box-shadow:0 0 0 3px var(--brand-soft)}.timeline .comment.internal:before{background:#d4a72c;box-shadow:0 0 0 3px #f5ecc9}.timeline .comment.by-client:before{background:#4a7fc0;box-shadow:0 0 0 3px #dce9f6}.sla-face{border-left-width:4px}@media (min-width:981px){.detail-grid>div:last-child{position:-webkit-sticky;position:sticky;top:18px}}.empty{padding:44px 0}.empty:before{content:"";display:block;margin:0 auto 10px;width:34px;height:34px;border:2px dashed var(--ink-faint);border-radius:10px;opacity:.5}.rpt-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));grid-gap:14px;gap:14px}.rpt-tile{display:block;color:inherit;text-decoration:none;transition:transform .12s ease,box-shadow .12s ease}.rpt-tile:hover{text-decoration:none;transform:translateY(-2px);box-shadow:0 10px 28px -14px rgba(22,35,46,.35)}.rpt-tile h2{font-size:15px;margin-bottom:6px}.rpt-tile .rpt-go{display:inline-block;margin-top:10px;font-size:13px;font-weight:700;color:var(--brand-ink)}.rpt-filters{margin-bottom:16px}.rpt-filters .frow{margin-bottom:4px}.rpt-card{overflow:hidden}.rpt-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:12px}.rpt-title{font-size:15px;color:var(--brand-ink);margin:0}.rpt-actions{display:flex;gap:8px}.rpt-scroll{overflow-x:auto}table.rpt{width:100%;border-collapse:collapse;font-size:12.5px}table.rpt td,table.rpt th{border:1px solid var(--line);padding:5px 7px;vertical-align:top;text-align:left}table.rpt th{background:#f1f5f8;font-size:11.5px;font-weight:700;color:var(--ink-soft);text-align:center}table.rpt tfoot th{background:#f1f5f8;color:var(--ink);text-align:left}table.rpt tfoot th.num,table.rpt th.num{text-align:right}table.rpt tr.rpt-ticket>td{border-top:2px solid #cfd8e1}table.rpt td.rpt-desc{min-width:220px;max-width:340px;white-space:pre-wrap}table.rpt td.rpt-act{min-width:220px;max-width:360px;white-space:pre-wrap}table.rpt td.nowrap,table.rpt th.nowrap{white-space:nowrap}table.rpt td.sla-ok{color:var(--ok);font-weight:600}table.rpt td.sla-bad{color:var(--danger);font-weight:600}table.rpt-compact{font-size:13px}table.rpt-trend td,table.rpt-trend th{padding:3px 5px;font-size:11.5px}.rpt-week{font-weight:700;text-align:center;padding:6px;background:#f1f5f8;border:1px solid var(--line);border-bottom:none}.rpt-two{display:grid;grid-template-columns:auto 1fr;grid-gap:28px;gap:28px;align-items:start}@media (max-width:900px){.rpt-two{grid-template-columns:1fr}}.pie-wrap{display:flex;gap:22px;align-items:center;flex-wrap:wrap}.pie-legend{list-style:none;margin:0;padding:0;display:grid;grid-gap:4px;gap:4px;font-size:13px}.pie-legend li{display:grid;grid-template-columns:14px 1fr auto auto;grid-gap:8px;gap:8px;align-items:center}.pie-legend .swatch{width:12px;height:12px;border-radius:3px;display:inline-block}.pie-legend .num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-weight:700}.pie-legend .pct{color:var(--ink-soft);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;min-width:48px;text-align:right}.sr-page{background:var(--paper);min-height:100vh;padding:20px;font-family:Arial,Helvetica,sans-serif}.sr-toolbar{max-width:210mm;margin:0 auto 10px;display:flex;justify-content:space-between;align-items:center;gap:12px}.sr-sheet{max-width:210mm;margin:0 auto;background:#fff;padding:14mm 14mm 12mm;color:#111;font-size:11.5px;box-shadow:var(--shadow)}.sr-letterhead{display:flex;align-items:center;gap:12px}.sr-logo{max-height:52px;max-width:150px;object-fit:contain}.sr-company{flex:1 1;border:2px solid #111;padding:6px 10px;text-align:center}.sr-company-name{font-size:18px;font-weight:800;letter-spacing:.3px}.sr-addr{text-align:center;font-size:11px;margin-top:5px;letter-spacing:.2px}.sr-titlebar{display:flex;justify-content:center;align-items:baseline;gap:24px;margin:12px 0 8px}.sr-title{font-size:18px;font-weight:800;letter-spacing:.5px}.sr-serial{font-weight:800;color:#c0262d;font-size:13px}table.sr-grid{width:100%;border-collapse:collapse;margin-bottom:8px}table.sr-grid td{border:1.5px solid #111;padding:6px 8px;vertical-align:top;line-height:1.55}.sr-boxes{white-space:nowrap}.sr-box{margin-right:10px}.sr-orglogo{max-height:22px;vertical-align:middle;margin-left:8px}.sr-block{border:1.5px solid #111;padding:6px 8px;margin-bottom:8px;line-height:1.55}.sr-lines .sr-text{min-height:64px}.sr-line,.sr-lines .sr-text{white-space:pre-wrap;border-bottom:1px solid #777}.sr-line{min-height:20px}.sr-approve{min-height:90px}@page{size:A4;margin:10mm}@media print{.no-print,.page-head,.rpt-filters,.sidebar{display:none!important}.shell{display:block}.content{padding:0}.card,.rpt-card{box-shadow:none;border:none;padding:0}.rpt-scroll{overflow:visible}table.rpt td,table.rpt th{font-size:10px;padding:3px 4px}table.rpt thead{display:table-header-group}.sr-page{background:#fff;padding:0}.sr-sheet{box-shadow:none;max-width:none;padding:0}a{color:inherit;text-decoration:none}}.btn-report{display:inline-flex;align-items:center;gap:8px;white-space:nowrap;font-weight:700}.drawer-root{position:fixed;inset:0;z-index:60;display:flex;justify-content:flex-end}.drawer-scrim{position:absolute;inset:0;border:0;padding:0;cursor:pointer;background:rgba(16,32,42,.42);animation:drawer-fade .16s ease-out}.drawer-panel{position:relative;width:min(680px,100%);height:100%;background:var(--card);box-shadow:-18px 0 48px -24px rgba(16,32,42,.5);display:flex;flex-direction:column;animation:drawer-in .2s cubic-bezier(.22,.8,.3,1)}.drawer-panel:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:var(--brand-grad)}.drawer-panel.editing:before{background:linear-gradient(135deg,#e8a33d,#b45309)}.drawer-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:18px 22px 14px 24px;border-bottom:1px solid var(--line)}.drawer-title h2{font-size:17px;letter-spacing:-.2px}.drawer-title h2:before{content:none}.drawer-sub{color:var(--ink-soft);font-size:13px;margin-top:3px}.drawer-close{flex:none;width:32px;height:32px;border-radius:9px;border:1px solid var(--line);background:#fff;color:var(--ink-soft);font-size:20px;line-height:1;cursor:pointer;box-shadow:none}.drawer-close:hover{background:#f1f5f7;color:var(--ink);filter:none}.drawer-body{flex:1 1;overflow-y:auto;padding:20px 24px 28px}.drawer-body .card,.drawer-body .form-card{border:0;box-shadow:none;padding:0;background:transparent}.drawer-body .form-card:before{content:none}@keyframes drawer-in{0%{transform:translateX(24px);opacity:.4}to{transform:translateX(0);opacity:1}}@keyframes drawer-fade{0%{opacity:0}to{opacity:1}}@media (max-width:720px){.drawer-panel{width:100%}.drawer-body{padding:16px 16px 24px}}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:12px}.card-head h2{margin-bottom:0}.table-card .card-head{margin-bottom:0;padding:14px 16px;border-bottom:1px solid var(--line)}.drawer-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:20px;padding-top:16px;border-top:1px solid var(--line)}.crumb{font-size:12.5px;color:var(--ink-soft);margin-bottom:4px}.crumb a{color:var(--brand-ink)}.detail-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);grid-gap:14px;gap:14px;margin-bottom:14px}@media (max-width:900px){.detail-grid{grid-template-columns:1fr}}.kv{display:grid;grid-template-columns:minmax(120px,34%) 1fr;grid-gap:8px 16px;gap:8px 16px;font-size:13.5px;margin:0}.kv dt{color:var(--ink-soft)}.kv dd{margin:0;color:var(--ink)}.list.compact td,.list.compact th{padding-top:7px;padding-bottom:7px}.warranty-ok{color:var(--ok);font-weight:600}.warranty-soon{color:var(--warn);font-weight:600}.warranty-out{color:var(--danger);font-weight:600}.rowno{width:46px;color:var(--muted,#6b7280);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-size:12px;white-space:nowrap;padding-right:14px}.rowno,th.rowno{text-align:right}.time-edit{background:none;border:0;padding:2px 4px;margin:-2px -4px;border-radius:6px;font:inherit;color:inherit;cursor:pointer;border-bottom:1px dashed transparent}.time-edit:hover{background:var(--brand-tint,#e6f4ee);border-bottom-color:currentColor}.time-form{display:inline-flex;gap:6px;align-items:center;flex-wrap:wrap;margin:0}.time-form input[type=datetime-local]{width:auto;min-height:30px;padding:2px 6px;font-size:12px}.time-form .btn{min-height:30px;padding:2px 10px;font-size:12px}.time-error{color:var(--danger,#b42318);font-size:12px;flex-basis:100%}.f .hint{font-size:12px;color:var(--ink-soft,#6b7280);margin-top:3px;line-height:1.4}label.f.check-row{display:flex;flex-direction:row;align-items:flex-start;gap:10px;cursor:pointer}label.f.check-row input[type=checkbox]{width:16px;height:16px;margin:2px 0 0;flex:0 0 auto;accent-color:var(--brand-1);cursor:pointer}label.f.check-row>span{display:block;margin:0;font-size:13px;font-weight:600;color:var(--ink)}label.f.check-row .hint{display:block;font-weight:400;font-size:12px;color:var(--ink-soft);margin-top:3px;line-height:1.45}